Why Products Are Getting Ensh*ttified


The fastest way to destroy a good product is to slowly make it worse to squeeze out more profit. A short video from the Norwegian Consumer Council has been circulating widely this week. It’s called “A Day in the Life of an Ensh*ttificator.” The premise is simple, and immediately relatable from a buyer perspective. A man goes to work each morning with one responsibility: making products worse. He adds advertisements to services people already pay for. He replaces human support with chatbots....