Get unstuck — and leap forward every day with fascinating, fun, action-oriented insights! I'm an author, seasoned entrepreneur and sought-after marketing expert, sharing ideas and free advice for creating and marketing stuff people really NEED. I keep it focused, and aim to give YOU value. Author of “I Need That” and host of the Product: Knowledge podcast.
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The Target Customer Challenge
Published 5 days ago • 2 min read
I’ve been working with a B2B startup lately that launched with beautifully crafted Ideal Buyer Profiles. They had the works: detailed personas with photos, fictional names, job titles, goals, pain points, buying triggers. Six months later, these profiles still make sense, but NEW target buyers have show up. They’ve seen the product, and seen how it can apply to different use cases. This happens often, because we can’t know what what we don’t know yet. We create beautifully detailed buyer...
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