The Product That Worked… Until It Didn’t


Even a perfect solution can get erased by something bigger than the problem it solves. Years ago, I bought a Tile after losing my wallet, which had somehow slipped behind the clothes dryer. Not long after, it proved itself. This time I left my wallet at a grocery store, but the staff couldn’t locate it. After a few awkward minutes I triggered the chirp. It led us straight to a drawer behind the customer service counter. The product worked exactly when it needed to. A brilliant mentor once...