Get unstuck — and leap ahead with fresh, action-oriented insights in one inspiring minute a day! I'm an author, seasoned entrepreneur and sought-after marketing expert, sharing ideas and free advice for creating and marketing stuff people really NEED. Every punchy post brightens your inbox with a thought-provoking cartoon illustration. Author of “I Need That” and host of the Product: Knowledge podcast.
Share
Support Is the Hot New Feature
Published 1 day ago • 1 min read
At this year’s IFA in Berlin, the smartest upgrade was not hardware. It was longevity. Samsung led with products like its Bespoke AI Dishwasher, promising years of software updates and smarter maintenance. Not shinier buttons or wilder new colors. That’s the real innovation: durability as reassurance. According to Tom’s Guide, WIRED, and NielsenIQ, buyers now rank ongoing support higher than next-gen specs. We’re sick of obsolescence. We want to know our investment won’t vanish when the next...
Subscribe to keep reading
This post is free to read but only available to subscribers.